Hi! I'm sorry, I've been so busy. My partner has been navigating the system since we moved here in August. I know he's been in touch with a social worker. He's sleeping right now, but once he wakes up I'll get his feedback and see what he knows. I also have other friends who have lived in Toronto a long time and know the system a bit better. Do you mind if I pass this along to them and see if they have any thoughts?